Effective Date: 03/23/2025
At ICYM Beauty, we are committed to providing accurate, transparent, and customer-friendly policies for our shopping ads. This policy outlines our shipping, return, and customer support details in compliance with Google Merchant Center requirements.
Shipping Policy
- Shipping Cost: Free shipping is available for all orders to eligible countries.
- Shipping Destinations: We ship to the following countries:
Algeria, Angola, Argentina, Australia, Austria, Bahrain, Bangladesh, Belarus, Belgium, Brazil, Cambodia, Cameroon, Canada, Chile, Colombia, Costa Rica, Czechia, Côte d’Ivoire, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Ethiopia, Finland, France, Georgia, Germany, Ghana, Greece, Guatemala, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Lebanon, Madagascar, Malaysia, Mauritius, Mexico, Morocco, Mozambique, Myanmar (Burma), Nepal, Netherlands, New Zealand, Nicaragua, Nigeria, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, Saudi Arabia, Senegal, Singapore, Slovakia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Tanzania, Thailand, Tunisia, Türkiye, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Venezuela, Vietnam, Zambia, Zimbabwe. - Carriers: Orders are shipped from China using Cainiao and local postal services based on the destination country.
- Delivery Time: Estimated delivery time is between 7-30 business days, depending on the destination and customs processing.
- Processing Time: Orders are typically processed within 1-5 business days before shipment.
Returns & Refunds Policy
- Return Shipping: Customers are responsible for return shipping costs, which vary by location.
- Refund & Return Guidelines: Customers can review our full Refunds & Returns Policy for eligibility, conditions, and procedures.
Customer Support
For inquiries regarding orders, shipping, or returns, customers can contact us via:
📩 Email: support@icymbeauty.com
📞 Contact Form: Contact Us
Privacy Policy
We value customer privacy and data security. For more details, please visit our Privacy Policy.